After Flipkart, its Infibeam’s turn to launch its very own in-house courier/delivery service - Infibeam Logistics. Infibeam, one of the prominent online retailers, has just launched its last-mile delivery channel for products customers are placing orders for online. The service seems to be just a soft-release/pilot test right now, with operations restricted to Delhi-NCR region, but it seems that the company is seriously looking into this particular aspect of logistics. They are trying to widen the last-mile delivery network by hiring more delivery agents, and there are plans to expand to other cities in India starting with major hubs like Mumbai, Bangalore, Hyderabad, Kolkata and Ahmedabad.
The service will be catering to both aspects of last-mile physical support – delivery as well as payment collection from users who had opted for the Cash-on-Delivery option. Flipkart had introduced the in-house service some time back, and it has been really good for them – both for logistics, as well as creating a buzz given the uniformed delivery agents. The ads that you see in Delhi metro, on Airport and in movie theatres is also circling around this theme.
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